Resolved -
This incident is resolved. Keep an eye on the Help Center for updates on the Spotify integration.
Dec 13, 17:31 PST
Update -
Latency and API access has returned to normal levels. Select integrations with Spotify and a handful of other apps are currently disabled while we work on an underlying issue that powers this feature.
Dec 13, 17:31 PST
Update -
The majority of user impact has been mitigated, however there is still no root caused determined. Certain endpoints are disabled while the underlying issue is identified.
Dec 13, 17:01 PST
Update -
We are continuing to investigate the issue. A root cause has yet to be identified.
Dec 13, 15:40 PST
Update -
A possible cause has been identified and temporary mitigations have been put in place. We are continuing to investigate the underlying issue.
Dec 13, 13:21 PST
Update -
We are continuing to investigate this issue.
Dec 13, 12:28 PST
Investigating -
We're experiencing an increase in errors connecting to Discord and a higher delay in processing user actions. We are currently looking into the issue.
Dec 13, 12:27 PST