All Systems Operational
API   Operational
90 days ago
99.97 % uptime
Today
Gateway   Operational
90 days ago
99.97 % uptime
Today
CloudFlare   ? Operational
Media Proxy   ? Operational
90 days ago
100.0 % uptime
Today
Voice Operational
EU West   Operational
EU Central   Operational
Singapore   Operational
Sydney   Operational
US Central   Operational
US East   Operational
US South   Operational
US West   Operational
Brazil   Operational
Hong Kong   Operational
Russia   Operational
Japan   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
May 24, 2018

No incidents reported today.

May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018
Resolved - This incident has been resolved.
May 19, 08:17 PDT
Investigating - We're investigating issues with messages failing to send or being delayed.
May 19, 08:08 PDT
Resolved - We believe the underlying issue at hand to be fully resolved at this point.

We are currently working with Google Cloud Platform (GCP) on the root cause of this and Thursday's outages, and believe them to be strongly related to an upgrade of a networking component on GCP. This upgrade has completed, and in the short term we do not expect this issue to recur. Additionally, our team discovered various bugs within our resiliency system that made recovery on our end take longer than necessary, that we will be addressing in the coming week.

Our sincerest apologies for any inconvenience this issue has caused.
May 19, 06:12 PDT
Update - We're continuing to work on mitigating and resolving issues that have stemmed from the networking issues.
May 19, 03:45 PDT
Update - 3 AM PDT: We are continuing to notice more network issues that are leading to service interruption.
May 19, 03:04 PDT
Update - We continue to observe failures within our systems, that we're pretty sure is due to networking issues within Google Cloud. Our team is online and actively investigating as we attempt to mitigate these issues.
May 19, 02:46 PDT
Identified - We've identified the cause of this problem and we've implemented a fix.
May 19, 02:16 PDT
Investigating - We're investigating reports of offline servers and slow connectivity.
May 19, 02:13 PDT
May 18, 2018

No incidents reported.

May 17, 2018
Resolved - The incident has been resolved, and we're seeing no further issues at this time.

We're still performing our own internal postmortem of the incident. We don't expect this issue to recur.
May 17, 15:11 PDT
Monitoring - Everybody should be back online and working normally. We are still investigating what happened and what the root cause was, but we believe things should be back to normal.
May 17, 12:54 PDT
Investigating - Unfortunately, we're seeing continued impact. The team is still investigating. We're seeing some guilds crashing which is causing 'temporarily unavailable' errors.
May 17, 12:01 PDT
Monitoring - We believe the service is recovered for nearly everybody. We're watching the last bits of recovery and the team is investigating what happened & why.
May 17, 11:55 PDT
Update - We are continuing to investigate what is now a major service interruption. More updates as we have them. The entire team is on this now.
May 17, 11:35 PDT
Investigating - We are currently investigating some issues with servers being temporarily unavailable and some impact to sending DMs.
May 17, 11:24 PDT
May 16, 2018
Resolved - Operations complete. Looks like the only impact was friends list being out of sync for 10 minutes for most users.

Thank you for your patience!
May 16, 00:47 PDT
Identified - Our team is aware of an issue where friends lists may be out of sync/showing everyone offline. It should be recovered shortly.

This issue should hopefully not recur, as it's been triggered by a planned upgrade to our presence service.
May 16, 00:31 PDT
May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.