All Systems Operational
API Operational
Gateway Operational
CloudFlare ? Operational
Voice Operational
Amsterdam Operational
Frankfurt Operational
London Operational
Singapore Operational
Sydney Operational
US Central Operational
US East Operational
US South Operational
US West Operational
Brazil Operational
Hong Kong Operational
Russia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Response Time
Fetching
Past Incidents
Mar 30, 2017

No incidents reported today.

Mar 29, 2017
Resolved - Everything looks fully recovered as of 1:52 AM PDT.
Mar 29, 02:01 PDT
Investigating - We are investigating an issue with sending messages in servers. DMs should still work.
Mar 29, 01:43 PDT
Mar 28, 2017

No incidents reported.

Mar 27, 2017

No incidents reported.

Mar 26, 2017

No incidents reported.

Mar 25, 2017

No incidents reported.

Mar 24, 2017

No incidents reported.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017
Postmortem - Read details
Mar 21, 16:15 PDT
Resolved - We look to be back to nominal operation. We've isolated the issue to within the GCP hypervisor causing a soft-cpu lock on one of our services - causing a cascading failure throughout our system which triggered us to have to do a full-restart of our realtime services. We're actively investigating why the failure cascaded throughout the system - however Discord is operating as normal again.

Apologies for the outage - our team is working on a postmorterm of the incident.
Mar 20, 16:54 PDT
Monitoring - We are still experiencing outages due to issues with Google Cloud and are working on getting the system fully back online. We have disabled message sending for the time being.
Mar 20, 16:20 PDT
Identified - We've identified the connectivity issues and are working with Google Cloud to get things back up and running 100%. Your servers themselves are 100% operational, but DMs will require a refresh to receive the latest msgs your buddies send.

We apologize for the trouble and inconvenience that this issue has caused and will continue to update as news comes through.
Mar 20, 15:47 PDT
Investigating - We're currently investigating the on-going connection issue. Will update as soon as there's news to share.
Mar 20, 15:12 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 14:07 PDT
Update - We're hitting the giant restart button now.
Mar 20, 13:44 PDT
Investigating - We are currently investigating connection issues to Discord. Updates coming as soon as we have any.
Mar 20, 11:51 PDT
Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017
Resolved - The issue has been fully mitigated, and service has been restored.

Total impact:
- Between 10:36 and 11:04 AM - message sends were slow for some users with a stronger impact to DMs.
- Starting a new session was slow for some users.

In order to mitigate we disabled a few non-critical systems:
- Marking a channel as read.
- Updating friend suggestions.

At this time - all services have been fully restored. Our team is also aware of the root cause of the issue and we are working on a more permanent fix.
Mar 17, 12:11 PDT
Identified - The issue has been identified, and service is restored while we mitigate.
Mar 17, 11:09 PDT
Investigating - We are currently investigating connection issues to Discord. Updates coming soon.
Mar 17, 10:48 PDT
Mar 16, 2017

No incidents reported.