All Systems Operational
API   Operational
90 days ago
100.0 % uptime
Today
Gateway   Operational
90 days ago
100.0 % uptime
Today
CloudFlare   ? Operational
Voice Operational
EU West   Operational
EU Central   Operational
Singapore   Operational
Sydney   Operational
US Central   Operational
US East   Operational
US South   Operational
US West   Operational
Brazil   Operational
Hong Kong   Operational
Russia   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Response Time
Fetching
Past Incidents
Sep 25, 2017

No incidents reported today.

Sep 24, 2017

No incidents reported.

Sep 23, 2017

No incidents reported.

Sep 22, 2017

No incidents reported.

Sep 21, 2017

No incidents reported.

Sep 20, 2017

No incidents reported.

Sep 19, 2017
Resolved - Service is fully recovered for everyone now as of 14:13.

The degradation appears to have stemmed from a network blip in our datacenter at around 13:12 PDT, causing certain systems to fall behind for approx 15% of users who were on servers of more than 1000 users. We are aware of the root cause of the issue and don't expect it to occur again. However, we are working on a more long-term fix to make our system more resilient to these kinda blips.
Sep 19, 14:19 PDT
Identified - We're aware of issues causing some servers to appear offline. The team is aware of the issue and currently working on resolving it.
Sep 19, 13:24 PDT
Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017
Resolved - We're not aware of any more lingering issues at this time. We'll be following up with Cloudflare to understand exactly what caused the outage and what they will be doing to minimize the impact in the future.
Sep 14, 16:26 PDT
Monitoring - Cloudflare has routed around the issue in this datacenter and we see clients reconnecting. We'll continue to monitor as we follow up with them on this issue.
Sep 14, 16:09 PDT
Identified - We've isolated the issue to specific problems with a Cloudflare datacenter on the east coast. We're actively working with Cloudflare to route around and resolve this issue.
Sep 14, 16:00 PDT
Investigating - We're looking into reports of connectivity issues. Currently it appears most issues are isolated to the Eastern United States.
Sep 14, 15:49 PDT
Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.