Connectivity Issues
Monitoring - At this point we're not aware of any further connectivity or message send issues. We'll continue to monitor as we further investigate the problems we observed.
Jun 22, 13:23 PDT
Identified - We've isolated the issue causing connectivity issues and errors when sending messages, and we've instituted a fix. Currently it appears the majority of issues have recovered.
Jun 22, 13:15 PDT
Investigating - We're investigating an issue with one of our primary data stores which is causing an extensive outage for users.
Jun 22, 12:58 PDT
API Operational
Gateway Operational
CloudFlare ? Operational
Voice Operational
EU West Operational
EU Central Operational
Singapore Operational
Sydney Operational
US Central Operational
US East Operational
US South Operational
US West Operational
Brazil Operational
Hong Kong Operational
Russia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Response Time
Fetching
Past Incidents
Jun 21, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017

No incidents reported.

Jun 14, 2017
DM Receiving Issues
Resolved - We've isolated the issue to an intermittent failure of our presence service (which routes DMs & powers the friends list). We've restarted the affected components and service is now fully restored.
Jun 14, 20:04 PDT
Monitoring - The incident has been resolved. We're aware of the root cause of the issue and are working on a more in-depth post-morterm as to why it occurred in the first place.
Jun 14, 19:56 PDT
Investigating - We are aware of DMs failing to send.
Jun 14, 19:48 PDT
Monitoring - We've instituted a fix that has resolved all known issues for users. We're still monitoring and investigating the root cause of this issue.
Jun 14, 13:28 PDT
Identified - We've narrowed down the issue to a problem with one of our internal services, and we're working on a fix. For now this is still resulting in some users missing DMs, having outdated friends lists, or experiencing crashes on iOS devices.
Jun 14, 13:05 PDT
Investigating - A small portion of users are experiencing issues receiving direct messages from other users. We're looking into and isolating the cause of this interruption.
Jun 14, 12:36 PDT
Jun 13, 2017

No incidents reported.

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.

Jun 10, 2017

No incidents reported.

Jun 9, 2017

No incidents reported.

Jun 8, 2017

No incidents reported.

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