All Systems Operational
API Operational
Gateway Operational
CloudFlare ? Operational
Voice Operational
EU West Operational
EU Central Operational
Singapore Operational
Sydney Operational
US Central Operational
US East Operational
US South Operational
US West Operational
Brazil Operational
Hong Kong Operational
Russia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Response Time
Fetching
Past Incidents
Jul 23, 2017

No incidents reported today.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017
Resolved - This incident has been resolved.
Jul 20, 22:07 PDT
Identified - We've identified the source of the high latency and failure rates when sending and loading messages, and we're currently working on stabilizing the components involved.
Jul 20, 21:45 PDT
Investigating - We're aware of some users experiencing high latency and abnormal failure rates when attempting to send or load messages.
Jul 20, 21:36 PDT
Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017

No incidents reported.

Jul 11, 2017

No incidents reported.

Jul 10, 2017

No incidents reported.

Jul 9, 2017
Postmortem - Read details
Jul 9, 21:28 PDT
Resolved - The issue has been resolved. Our team has isolated the root cause of the issue and we will be posting a public post-mortem here as we collect all the necessary details. The outage started at 3:26 PM PDT and lasted until 4:01 PM PDT while our engineers triaged and fixed the issue. Our apologies for any inconveniences this issue may have caused.
Jul 9, 17:03 PDT
Monitoring - At this time we believe all issues related to message send failures and connection issues are resolved. We're monitoring while we continue to investigate the issue.
Jul 9, 16:06 PDT
Update - We're investigating why servers are not loading as well. The hamster wheel appears to be loose...
Jul 9, 15:50 PDT
Investigating - We're looking into an issue where messages are not sending.
Jul 9, 15:36 PDT